Frequently Asked Questions
Everything you need to know about Troovy Foods
Are Troovy Foods products 100% natural?
Yes, all our products are crafted with high-quality, natural ingredients. We strictly avoid artificial preservatives, synthetic colors, and hidden additives to ensure you get the best nutrition.
How long does shipping take?
Standard shipping typically takes 3-5 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email and SMS.
Do you offer international shipping?
Currently, we only ship within the domestic market. However, we are working hard to bring Troovy Foods to international customers very soon. Stay tuned to our newsletter for updates.
What is your return policy for food items?
Due to the perishable nature of food, we do not accept returns. However, if your order arrives damaged or is incorrect, please contact our support team within 48 hours for a full replacement or refund.
How should I store Troovy Foods products?
To maintain maximum freshness, we recommend storing our products in a cool, dry place away from direct sunlight. Once opened, please refer to the specific storage instructions on the product packaging.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through a secure, encrypted payment gateway.